Idollist — General Terms & Conditions Last updated: 30 May 2026 BY ACCESSING OR USING THE IDOLLIST PLATFORM, YOU ENTER INTO A LEGALLY BINDING AGREEMENT WITH IDOLLIST LTD. THESE TERMS GOVERN YOUR RELATIONSHIP WITH THE PLATFORM AND ALL SERVICES OFFERED THROUGH IT. YOUR CONTINUED USE CONSTITUTES ACCEPTANCE OF THESE TERMS IN FULL. PLEASE READ THEM BEFORE PROCEEDING. These Terms of Use describe the conditions under which you are permitted to access and use the Idollist platform, including its website, features, and all associated services (collectively, the “Services”). They form a binding contract between you and Idollist Ltd. Before using the Platform, please take time to read these Terms carefully. Your use of any part of the Platform indicates your acceptance of and agreement to be bound by them. While basic access to the Platform is provided at no cost, certain content and features are available only through registered accounts and payment. These premium services are governed by the additional terms set out under Section 3 (Paid-for Services) below. If you do not accept these Terms, please do not use the Platform.Documentation Index
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DEFINITIONS
“Account” refers to the registered profile you create to access and use the Services. Each Account is tied to a single email address and is intended solely for your personal use. “Ancillary Terms” refers to any supplementary terms, policies, or guidelines published by us on the Platform from time to time that form part of this Agreement. “Idol” refers to a User who has successfully completed the Idollist creator onboarding process and is authorised to publish content and earn revenue through the Platform. “Idol Balance” refers to the amount Idollist Ltd expects to pay out to a given Idol based on their earnings activity on the Platform. “Credits” refers to the digital tokens available on the Platform that Users may purchase and redeem for certain Services. “Content” refers to all materials available on or through the Platform, including text, images, graphics, video, audio, interactive features, and software, whether created by us or by Users. “Data Protection Law” refers to all applicable legislation governing the processing of personal data, including the UK GDPR, the Data Protection Act 2018, the Privacy and Electronic Communications Regulations 2003, and any successor legislation. “Device” refers to any internet-connected hardware used to access the Platform, such as a smartphone, tablet, laptop, or desktop computer. “Intellectual Property Rights” refers to all forms of intellectual property protection, including patents, copyright, trademarks, design rights, database rights, trade secrets, and all related rights and applications, whether registered or unregistered, existing anywhere in the world. “Paid-for Service(s)” refers to any feature, content, or functionality on the Platform that requires payment to access, including pay-per-view content and Credits-gated features. The Platform will clearly indicate when a service requires payment, and will display all applicable fees before any transaction is completed. “Payment Partner” refers to a third-party payment processor authorised by Idollist Ltd to handle transactions made through the Platform. “Personal Data” has the meaning given to it under applicable Data Protection Law. “Platform” refers to the Idollist website located at idollist.co, all subdomains, and any related applications or services made available by us. “Privacy Policy” refers to the Idollist privacy notice, which explains how we collect, use, and protect your personal data, as updated from time to time. “Services” refers collectively to the Platform and everything we make available through it. “Idollist Ltd” (also referred to as “we”, “us”, or “our”) refers to Idollist Ltd, a company registered in England and Wales under company number [COMPANY NUMBER], with its registered office at [REGISTERED ADDRESS]. “User” refers to any individual who accesses or uses the Platform. “User Balance” refers to the Credits held in a User’s Account that are available to spend on Paid-for Services. “User Content” refers to any material that a User submits, posts, uploads, or otherwise makes available on the Platform. “Website” refers to idollist.co and any subdomains operated by Idollist Ltd. “You” and “your” refer to the individual accessing or using the Platform. “We”, “us”, and “our” refer to Idollist Ltd.AGREED TERMS
1. GENERAL
Idollist is operated by Idollist Ltd, incorporated in England and Wales (company number [COMPANY NUMBER]). Our registered address is [REGISTERED ADDRESS]. Our VAT registration number is [VAT NUMBER]. We may update these Terms from time to time. Revised Terms take effect the next time you access the Platform. It is your responsibility to check these Terms periodically. The date shown at the top of this document reflects when it was last revised. These Terms cover your use of the Platform and any associated services. Where separate terms apply to specific features or integrations, those terms will be made clear at the relevant point. We cannot guarantee uninterrupted access to the Platform. We may need to take the Platform offline for maintenance, upgrades, or other operational reasons. Where possible, we will give reasonable advance notice. Our target is to keep unplanned downtime to no more than 60 minutes per calendar month. You are responsible for ensuring that anyone accessing the Platform through your internet connection is aware of these Terms and complies with them. By creating an Account and using our Services, you confirm that you have read our Privacy Policy and consent to the processing of your personal data as described therein.2. YOUR ACCOUNT
Creating an Account is required to access most of the Platform’s features. Registration is open to individuals who meet the eligibility criteria below. When registering, you must not: Pretend to be someone else or misrepresent your identity; Use automated tools or scripts to create an Account; Allow anyone else to use your login credentials; or Sell, transfer, or otherwise hand over your Account to another person. You are responsible for keeping your login details secure and confidential. If you suspect unauthorised access to your Account, please notify us immediately at support@idollist.com. You are fully responsible for everything that happens through your Account. To protect yourself, always sign out when you have finished a session, particularly on shared devices. All information you provide during registration or in connection with your Account must be accurate and kept up to date. We rely on your details to communicate with you and to administer your Account properly. By registering, you confirm that you are at least 18 years old, that you are legally permitted to use the Services in your jurisdiction, and that you have not previously been banned from the Platform.3. PAID-FOR SERVICES
The full price of any Paid-for Service — including applicable taxes and processing fees — will be displayed to you before you confirm a purchase. No charges will be applied without your knowledge. When you provide card details, you authorise us to charge the payment method on file for the Services you purchase. All card data is handled through PCI DSS-compliant Payment Partners via encrypted connections. Where Credits are accepted as a form of payment and you choose to use them, you authorise us to deduct the applicable amount from your User Balance in line with the Credits terms published on the Platform. You must ensure that all payment information you provide is accurate and current. We are not responsible for losses arising from incorrect payment details. Please keep your billing information up to date to avoid failed transactions. Unless we notify you otherwise in writing, payment for Paid-for Services is collected upfront, before the service is delivered. Any bank charges, overdraft fees, or other costs arising from your transaction are solely your responsibility. We process payments in USD, GBP, and EUR. Your billing currency is determined by your location at the time of purchase. Users based in the UK will be billed in GBP; users in the EU or Eurozone countries will be billed in EUR; all others will be billed in USD by default. If a payment fails or is not received, we reserve the right to demand immediate settlement of any outstanding balance. All sales are final. Because the Services are digital and consumed upon access, we do not offer refunds as a matter of general policy. If you believe a specific service was materially different from what was described, you may contact our support team to discuss your situation. Any refunds issued are entirely at our discretion. Chargebacks and payment reversals are not a permitted remedy for Paid-for Services. We reserve the right to suspend or terminate accounts where chargebacks are filed without legitimate grounds. Accounts found to have initiated unwarranted payment disputes may be immediately restricted or closed without notice. If we do not receive payment when due: We may suspend access to some or all Services until the outstanding amount is settled. We may charge Idols a dispute-handling fee of USD 50 per incident if their dispute rate exceeds 1.5%. This fee reflects the administrative burden of managing disputes and acts as a deterrent against practices that undermine Platform integrity, such as friendly fraud or poor audience management. Payment processing is handled by our authorised Payment Partners. The charge on your statement may appear under the name IDOLLIST or IDOLLIST LTD. If you see an unrecognised charge, contact us at support@idollist.com. Any payment-related queries must be raised with us within 90 days of the relevant transaction.4. CONTENT LICENCE
We grant you a limited, personal, non-transferable, non-exclusive licence to access and use the Platform and Services in accordance with these Terms. This licence may be withdrawn at any time if you breach these Terms. You keep ownership of any content you create and upload. However, to allow us to operate the Platform effectively, you grant Idollist Ltd a worldwide, royalty-free, perpetual, irrevocable licence (with the right to sub-license) to host, store, reproduce, distribute, adapt, display, and promote your User Content across all media channels, as necessary to deliver and develop the Services. We will not sell your User Content to third parties or claim ownership over it. The licence described above exists solely to support the running and promotion of the Platform and the Services available through it.5. CONTENT ON THE PLATFORM
Content accessible through the Platform is primarily created and uploaded by Users. The views and opinions expressed within User Content are those of the individual Users and do not reflect the positions or values of Idollist. We apply a combination of automated screening tools and human review to moderate content uploaded to the Platform. This process is designed to identify and remove content that violates our standards or applicable law — including material involving child sexual abuse, graphic violence, illegal weapons, or drug-related content. Your access to User Content on the Platform is at your own risk. We exclude liability to the fullest extent permitted by law for any harm arising from your exposure to third-party content, and you waive any claims against us in this regard. If you come across content that you believe violates our policies or the law, please report it to support@idollist.com or follow the procedures described in our Complaints or DMCA Policies. We aim to assess and respond to reported content within seven (7) days. However, we cannot guarantee removal unless content is confirmed to be in breach of our policies.6. USER CONTENT OBLIGATIONS
By submitting content to the Platform, you agree to do so in compliance with these Terms. We may restrict or remove content and suspend Accounts where we determine a breach has occurred. Unless otherwise stated, content you post on the Platform — including profile information, posts, and comments — may be viewable by other Users. Please do not post content publicly that you wish to keep private. Private messages sent through the Platform are visible only to the parties involved in the conversation, and to us in our capacity as service provider. We may review private messages if legally required or if we have reason to investigate a suspected policy violation. You are solely responsible for your User Content — its accuracy, legality, and appropriateness. You bear full responsibility for backing up any content you wish to preserve. By uploading content to the Platform, you confirm that you hold all required rights, licences, and permissions to do so — including rights to any third-party material, images, or identities featured in your content. We may share your details with rights holders or authorities where required by law or in response to a credible infringement claim. We comply with the Digital Millennium Copyright Act (DMCA) and will take action against content that is reported as infringing a third party’s intellectual property rights, where we determine such a claim to be valid. Knowingly filing false infringement notices may expose you to legal liability and may result in your Account being suspended. See our DMCA Policy for further details. All User Content must comply with our Acceptable Use Policy and Community Guidelines. You agree to indemnify us against any losses arising from your failure to meet this requirement. We may remove or restrict access to User Content at any time and without prior notice, at our sole discretion. You agree to indemnify, defend, and hold harmless Idollist Ltd and its officers, employees, and agents against any claims, liabilities, losses, or legal costs arising from your User Content.7. IDOLS
Additional terms apply to Idols. Please review the Idol Terms & Conditions alongside this Agreement. Users may apply to become Idols to publish and monetise content on the Platform. Approval requires successful completion of our verification process, including identity confirmation and a liveness check. Idols earn a percentage of revenue from Paid-for Services linked to their content. Idollist Ltd retains a platform commission to cover operating costs. Current earning rates and payout arrangements are detailed in our Idol Earnings & Payout Policy. Idols must conduct all commercial activity through the Platform. Soliciting payments, directing Users to off-platform content, or arranging in-person meetings for commercial purposes is prohibited and may result in immediate termination of your Account. Where a refund or chargeback is issued to a User in respect of a transaction involving your content, we may recover the corresponding amount from your Idol Balance. You acknowledge that such amounts constitute a debt owed to us. We reserve the right to offset amounts you owe us against future earnings or any balance held on your behalf. Currency conversion, where necessary, will be applied at our discretion.8. LINKS AND SHARED CONTENT
You may link to the Platform from external websites or content, provided that: The link is accurate and does not mislead users about its destination; It does not imply an endorsement or partnership with Idollist that does not exist; and It does not harm or exploit the Idollist brand or reputation. Without our express prior written consent, you must not: Embed or frame any part of the Platform within another site or application; Link to the Platform from a site or service you do not own or operate; or Use Idollist’s name, branding, or visual assets without authorisation. Where the Platform provides shareable links to specific content, you agree to use those links only in ways the Platform permits. We may disable any link at any time. Attempting to download, copy, or redistribute content through shared links without authorisation may lead to account termination and legal action.9. EXTERNAL SERVICES AND THIRD-PARTY LINKS
The Platform may contain links to or integrations with third-party websites and services. We do not control these external services and accept no responsibility for their content, availability, or accuracy. Accessing third-party services is entirely at your own risk. We are not responsible for the conduct or reliability of any third-party software, plugins, or tools not officially integrated into the Platform by us. We will not be held liable for any loss, damage, or inconvenience resulting from your use of or reliance on external services, websites, or resources accessible through or linked from the Platform.10. INTELLECTUAL PROPERTY
All intellectual property in the Platform — including its design, software, branding, and features — belongs to Idollist Ltd or our licensors. Nothing in these Terms transfers any ownership of Platform IP to you. You are granted a limited right to use the Platform in accordance with these Terms only. Your User Content remains yours. By posting it, you grant us the licence described in Section 4. We may use your content for moderation, display, and Platform promotion as set out in that section. Content produced using any AI tools integrated into the Platform is treated as User Content for the purposes of these Terms. We remain responsible for reviewing and moderating AI-generated content before it is published. You must not: Copy, scrape, or redistribute content from the Platform without our authorisation; Remove any intellectual property notices from Platform content; or Exploit Platform content for commercial or competitive purposes.11. PROHIBITED USES
The following activities are prohibited on or in connection with the Platform: Copying, storing, or duplicating Platform content beyond what is necessary for your personal, lawful use on your own Device; Renting, sublicensing, selling, or commercially exploiting the Platform or its content without our written permission; Translating, reverse engineering, decompiling, or creating derivative works based on the Platform or its underlying software; Attempting to extract or reconstruct source code from the Platform, except where expressly permitted by applicable law for interoperability; Using automated tools, bots, or scripts to scrape, access, or interact with the Platform, or to bypass pricing or access controls; Sharing access to the Platform or its code with unauthorised third parties; or Exporting or transferring Platform technology in violation of applicable export control laws or sanctions.12. COMMUNITY STANDARDS
All users must comply with our Acceptable Use Policy, which sets out the rules for lawful and appropriate use of the Platform. This Policy is incorporated into and forms part of these Terms. Violations of the Acceptable Use Policy may result in content removal, account suspension, or termination, depending on the nature and severity of the breach. All users must also follow our Community Guidelines, which set expectations for how users engage with each other and with content on the Platform.13. WARRANTIES AND DISCLAIMERS
We will deliver the Services with reasonable care and skill and will make customer support available to users. The Platform is a general-purpose content and entertainment service. Nothing on the Platform constitutes legal, medical, financial, or other professional advice. You should seek independent advice before making decisions based on anything you encounter on the Platform. We make no guarantees about outcomes or results from using the Platform, which is provided on a general basis and not tailored to your specific circumstances. The Platform may experience downtime during scheduled or emergency maintenance. We will notify you in advance of planned maintenance where possible, and we recommend saving any content you wish to retain. We cannot guarantee that the Platform will be free of technical issues, security vulnerabilities, or errors at all times. You are responsible for your own device security and for taking appropriate steps to protect your information. To the fullest extent permitted by law, we make no representations or warranties — express or implied — about the Platform or Services beyond what is stated in these Terms.14. LIMITATION OF LIABILITY
“Liability” in this section covers all types of legal claims connected to these Terms or your use of the Platform, whether in contract, tort, or otherwise. Nothing in these Terms excludes or limits our liability for: (a) death or personal injury caused by our negligence; (b) fraudulent misrepresentation; or (c) any liability that cannot be lawfully excluded. Subject to clause 14.2, we will not be responsible for: (a) loss or harm caused by the actions or content of other Users; (b) loss that was not a direct result of our breach; (c) loss arising from inaccurate information you provided or failure to secure your Account; (d) disruptions caused by third-party systems or your own actions; or (e) loss that was not reasonably foreseeable when you entered into these Terms. For Idols specifically, we will not be liable for: (a) lost income or profits; (b) loss of business or contracts; (c) reputational damage or business interruption; (d) data loss; or (e) any indirect or consequential loss of any kind. Our total liability to you under these Terms, regardless of the number or nature of claims, is capped at the higher of: (a) three times the total amount you paid for Services in the 12 months before the event giving rise to your claim; or (b) USD 1,000.15. FORCE MAJEURE
We will not be in breach of these Terms or liable to you for delays or failures caused by circumstances outside our reasonable control. These include, without limitation: natural disasters; armed conflict or civil unrest; infrastructure or telecommunications failures; government restrictions, sanctions, or regulatory changes; public health emergencies; or failures by third-party service providers such as payment processors or cloud infrastructure. Where a force majeure event occurs, our obligations are suspended for the duration of that event. We will resume performance as soon as it is reasonably practicable to do so. We will take reasonable steps to manage the impact of force majeure events and to restore Services as soon as possible, but we cannot guarantee continuity of Service during such periods.16. ACCOUNT SUSPENSION AND TERMINATION
These Terms apply from the moment you first use the Platform and continue until either you close your Account or we suspend or terminate your access. You may close your Account at any time through the Platform settings. On closure: (a) you will lose access to your Account and all associated content immediately; (b) you have 30 days to request an export of your personal data; (c) after that period, your data may be deleted unless we are required to retain it by law. We may suspend, restrict, or permanently close your Account at any time if we reasonably believe that: (a) you have breached these Terms or any associated policies; (b) you have engaged in payment fraud, chargebacks, or abuse; (c) your conduct poses a risk to other Users or the Platform; (d) we are required to act by law or court order; or (e) we discontinue the relevant service. On termination, regardless of reason: (a) your access to all Paid-for Services and features ends immediately; (b) any unused Credits or Idol Balance may be forfeited unless a refund is required by law; (c) your User Content may be deleted. If your Account is closed by us, you may not create a new Account, access another User’s Account, or attempt to bypass our enforcement measures. We may take technical or legal steps to prevent this. If you believe your Account was closed in error, you may request a review by emailing support@idollist.com within 14 days of receiving notice. Please include a clear explanation and any supporting information. We will aim to respond within 10 Business Days. Reinstatement is at our sole discretion. Sections 13 (Warranties), 14 (Liability), 15 (Force Majeure), and 10 (Intellectual Property) survive termination of these Terms.17. HOW TO CONTACT US
For general queries about the Platform or Services, please reach out to our support team in the first instance. To report a problem, raise a complaint, or request assistance, please email us at support@idollist.com. Where we need to contact you, we will do so using the email address associated with your Account.18. GENERAL PROVISIONS
We may assign or transfer our rights and obligations under these Terms to another entity. We will notify you in writing if this happens. Your Account and your rights under these Terms are personal to you and may not be transferred to anyone else without our prior written consent. Your contractual relationship is with Idollist Ltd only. No subsidiary, affiliate, or payment entity is a party to this Agreement. These Terms do not create any rights enforceable by third parties under the Contracts (Rights of Third Parties) Act 1999. If any provision of these Terms is found to be unenforceable or invalid, the remaining provisions will continue in full force. Any failure by us to enforce a provision of these Terms does not constitute a waiver of that provision. Any waiver must be given in writing. These Terms are governed by the laws of England and Wales. Any disputes arising under or in connection with these Terms are subject to the exclusive jurisdiction of the courts of England and Wales. These Terms are drafted in English. In the event of any translation, the English version takes precedence.19. DISPUTE RESOLUTION — US RESIDENTS
If you are based in the United States, the following terms apply to the resolution of disputes between you and Idollist Ltd: Binding Arbitration: All disputes, claims, or controversies arising from your use of the Platform or these Terms will be resolved through individual binding arbitration, not in court, unless an exception below applies. No Class Actions: You waive your right to bring or participate in any class action, collective proceeding, or representative action. Arbitration will be conducted on an individual basis only. Exceptions: Arbitration does not apply to claims that qualify for small claims court, or claims relating to intellectual property infringement where injunctive relief is sought. Arbitration will be administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules. Details are available at www.adr.org. If you are outside the United States, this section does not apply. Disputes will be handled in accordance with Section 18 above.CONTACT & SUPPORT
If you have questions about these Terms or need help with the Platform: Email: support@idollist.com Website: idollist.co We may update these Terms periodically. The current version will always be available at legal.idollist.co. Where changes are significant, we will take steps to inform you.Questions about this policy? Email us at support@idollist.com